Consumer Information

Right-to-Know

As required by the Department of Education, we are providing information on federal Consumer Information disclosures including financial aid information, descriptions of Los Angeles Pacific University’s academic programs, procedures, and costs, as well as LAPU’s policies and required reporting.

As a university that participates in Title IV federal financial aid programs, and in compliance with the Higher Education Act of 1965 and the Family Education Rights and Privacy Act, LAPU is pleased to provide you this list of information about our university.

Below are links to the types of information LAPU is required by law to provide. Should you need more information, please contact the department on whose page the information is listed. You may request a paper copy of this information by contacting those appropriate departments.

• Academic Programs and Accreditation
• Accessibility for Disabled Students
• Alcohol & Other Drugs Policy and Assistance
• Cohort Default Rate
• FERPA
• Graduation Rates and Other Key Performance Indicators
• Misrepresentation
• Privacy & Information Security Policies
• Satisfactory Academic Progress
• Services for Disabled Students
• Student Code of Conduct
• Student Complaint Process
• Student Safety & Campus Security
• Title IX
• Tuition and Financial Aid
• Cost of Attendance
• Loan Entrance and Exit Requirements
• Types of Financial Aid Available
• How to Apply for Financial Aid
• Withdrawal and Refund Policies

In addition to school-specific consumer information, there is also information about Federal Student Loans, and LAPU’s retention and graduation rates on these Federal websites:

Term & Conditions for Federal Direct Loans (including deferment and forbearance provisions)

Retention and Graduation Rates
(Note: data prior to 2018/2019 reflects operations as University College at Azusa Pacific University)

Cohort Default Rate

Based on the provided data, we can infer that the pandemic-induced payment pause in March 2020 contributed to a gradual decline in the national cohort default rate each year. This decline culminated in an unprecedented low default rate of 0 percent, marking a significant improvement from the previous year’s rate of 2.3 percent. Notably, Los Angeles Pacific University is part of this data, currently maintaining a 0 percent default rate.

FERPA

The Family Educational Rights and Privacy Act is a federal law regarding the privacy of student records and the obligations of the institution, primarily in the areas of release of the records and the access provided to these records. Any educational institution that receives funds under any program administered by the U.S. Secretary of Education is bound by FERPA requirements. Institutions that fail to comply with FERPA may have funds administered by the Secretary of Education withheld.

Los Angeles Pacific University is committed to the protection and confidentiality of student education records, adhering closely to the guidelines established by the Family Educational Rights and Privacy Act.

The Family Educational Rights and Privacy Act (FERPA) is a federal law designed to protect the privacy of education records, to establish the right of students to inspect and review their education records and to provide guidelines for the correction of inaccurate and misleading data through informal and formal hearings.

Education records are directly related to a student and maintained by an institution or its agent or by a party acting for the institution or agency. Education records can exist in any medium including email, computer files, computer screen display, paper documents, printouts, tapes, disks, film, and microfilm/microfiche, among others. Education records include such things as graded papers, exams, transcripts, notes from a conversation with or about a student that are placed in a student’s file for others in the department to reference.

According to FERPA, personally identifiable information in an education record may not be released without prior written consent from the student. Some examples of information that MAY NOT BE RELEASED without the prior written consent of the student include:

• Social Security number
• grades/exam scores
• Grade Point Average (GPA)
• current class schedule
• parent name and address
• race/ethnicity
• gender
• country of citizenship
• religious affiliation
• disciplinary status
• marital status
• test scores (e.g., SAT, GRE, etc.)

The university will not release personally identifiable information from a student’s education record without the student’s prior written consent. Even parents are not permitted access to their son or daughter’s education records unless the student has provided written authorization. Exceptions are noted in the university’s annual notification of FERPA rights.

Financial Assistance Information for Students

Students and parents who are U.S. Citizens or Permanent Residents of the U.S. may qualify for federal grants and/or low-interest loans. The websites listed below provide information on the programs and the application process.

• The studentaid.ed.gov website provides information on the different types of Federal financial aid, how to apply, how to repay federal student loans and more.
• The FAFSA on the Web website is where to start a new FAFSA, make corrections to your current FAFSA, add schools, and more.
• The studentloans.gov website provides links to sign Master Promissory Notes for Federal Direct Student Loans, complete Entrance, Financial Awareness, and Exit Counseling, estimate your loan repayment, and more.
• Higher Education Emergency Relief Funds II and III (HEERF II and III):
  As part of Covid relief efforts, LAPU disbursed funds to eligible students per federal guidelines. The granting report can be found here.

Student Loans Code of Conduct

LAPU University is committed to the highest standard of ethics and conduct, and financial aid staff is bound to the conflict of interest and commitment policies applicable to all LAPU employees. LAPU has adopted a Code of Conduct relating to educational loan programs.

Neither Los Angeles Pacific University as an institution nor any individual financial aid employee shall enter into any revenue-sharing arrangement, solicit or accept any gift, solicit or accept any compensation with any lender which makes loans to students attending our institution.

Private Student Loan Disclosures

Los Angeles Pacific University recognizes that there are many options that students can choose from. The lenders and loan options presented in FASTChoice were selected for the excellent terms and benefits they provide to borrowers. Lenders are recommended based upon their historical lending with our students or are based upon the quality of products and services they provide to students and families. We have carefully considered our selections in order to provide you with the best possible list of suggested lenders. However, if you wish to use another lender that is not on this list, you have the right to do so.

All of the information provided on the Loan Options page is reviewed annually to ensure that the benefits that the lenders offer to continue to adhere to our criteria. Any loan options that no longer adhere to our criteria are removed, and new loan options are added. At least two lenders will be presented to you at all times.

You are free to choose any lender, including those not presented. If you choose a lender that is not presented, please contact the financial aid office. Application processing will not be delayed unnecessarily if you choose a lender not presented.

Our officials are prohibited from accepting any financial or other benefits in exchange for displaying lenders and loan options in FASTChoice. Prohibited activities include: receiving compensation to serve on any lender board of directors or advisory boards; accepting gifts including trips, meals, and entertainment; allowing lenders to staff our institution’s financial aid office; allowing lenders to place our institution’s name or logo on any of their products; and owning of lenders’ stock (for college officials who make financial decisions for our institution).

Constitution Day

Constitution Day is September 17th. LAPU University observes this day, annually, by course portal announcement.

Voter Registration Information

Information on voter registration in California is available here.

Misrepresentation

The school has procedures to ensure that it does not misrepresent the nature of its educational program. The procedures should include but are not limited to, assurances that the school does not provide false, erroneous or misleading statements concerning:

• The particular type(s), specific source(s), nature and extent of its accreditation
• Whether a student may transfer course credits earned at the school to any other school
• Whether successful completion of a course of instruction qualifies a student for:
• Acceptance into a labor union or similar organization; or
• To receive, to apply to take or to take the examination required to receive, a local, State, or Federal license, or a nongovernmental certification required as a precondition for employment, or to perform certain functions in the States in which the educational program is offered, or to meet additional conditions that the institution knows or reasonably should know are generally needed to secure employment in a recognized occupation for which the program is represented to prepare students
• The requirements for successfully completing the course of study or program and the circumstances that would constitute grounds for terminating the student’s enrollment;
• Whether its courses are recommended or have been the subject of unsolicited testimonials or endorsements by—
• Vocational counselors, high schools, colleges, educational organizations, employment agencies, members of a particular industry, students, former students, or others; or
• Governmental officials for governmental employment;
• Its size, location, facilities, or equipment;
• The availability, frequency, and appropriateness of its courses and programs to the employment objectives that it states its programs are designed to meet;
• The nature, age, and availability of its training devices or equipment and their appropriateness to the employment objectives that it states its programs and courses are designed to meet;
• The number, availability, and qualifications, including the training and experience, of its faculty and other personnel;
• The availability of part-time employment or other forms of financial assistance;
• The nature and availability of any tutorial or specialized instruction, guidance and counseling, or other supplementary assistance it will provide its students before, during or after the completion of a course;
• The nature or extent of any prerequisites established for enrollment in any course;
• The subject matter, the content of the course of study, or any other fact related to the degree, diploma, certificate of completion, or any similar document that the student is to be, or is, awarded upon completion of the course of study;
• Whether the academic, professional, or occupational degree that the institution will confer upon completion of the course of study has been authorized by the appropriate State educational agency. This type of misrepresentation includes, in the case of a degree that has not been authorized by the appropriate State educational agency or that requires specialized accreditation, any failure by an eligible institution to disclose these facts in any advertising or promotional materials that reference such degree; or
• Any matters required to be disclosed to prospective students.

Nature of Financial Charges

The school has procedures to ensure that it does not misrepresent the nature of its financial charges. The procedures should include but are not limited to, assurances that the school does not provide false, erroneous or misleading statements concerning:

• Offers of scholarships to pay all or part of a course charge
• Whether a particular change is a customary charge at the school for a course
• The cost of the program and the institution’s refund policy if the student does not complete the program;
• The availability or nature of any financial assistance offered to students, including a student’s responsibility to repay any loans, regardless of whether the student is successful in completing the program and obtaining employment; or
• The student’s right to reject any particular type of financial aid or other assistance, or whether the student must apply for a particular type of financial aid, such as financing offered by the institution.

Employability of graduates

The school has procedures to ensure that it does not misrepresent the employability of its graduates. The procedures should include, but are not limited to, assurances that the school does not provide false, erroneous or misleading statements:

• That the school is connected with any organization or is an employment agency or other agency providing authorized training leading directly to employment
• The institution’s plans to maintain a placement service for graduates or otherwise assist its graduates to obtain employment;
• The institution’s knowledge about the current or likely future conditions, compensation, or employment opportunities in the industry or occupation for which the students are being prepared;
• Whether employment is being offered by the institution or that a talent hunt or contest is being conducted, including, but not limited to, through the use of phrases such as “Men/women wanted to train for * * *,” “Help Wanted,” “Employment,” or “Business Opportunities”;
• Government job market statistics in relation to the potential placement of its graduates; or
• Other requirements that are generally needed to be employed in the fields for which the training is provided, such as requirements related to commercial driving licenses or permits to carry firearms, and failing to disclose factors that would prevent an applicant from qualifying for such requirements, such as prior criminal records or preexisting medical conditions.